Flexible Entities
The epilot application uses a flexible Entities data layer to model business data on the platform.
Entities​
Entities are business objects in epilot with flexible user-defineable schemas.
Each entity can contain arbitrary JSON data, which is made accessible via the Entity API.
Schemas​
Schemas represent different types of entities in epilot.
Examples of Entity Schemas:
- Contact
- Account
- Product
- Price
- Submission
- Order
- Opportunity
- File
- Message
The primary purpose of schemas is to control how the flexible entities are represented in the epilot 360 portal UI.
Attributes​
Schemas define a list of Attributes, which are fields that the entity can have.
These Attributes are rendered in Tables and Details views for all entities of the Schema.
Examples of Attributes:
- First Name
- Last Name
- VAT ID
- Product Name
- Product SKU
- Order ID
Capabilities​
Entity Schemas define Capabilities for the entities, which add extra functionality in the entity views.
Some examples of entity capabilities:
- Email Messages
- File Attachments
- Order Item Table
- Workflow Overview
- Automation Actions
Relations​
Entities also natively support relations, meaning entities can be linked with each other.
Relations are stored as Relation attributes, containing a reference to the related entity and a list of labels to show on the relation item.
Example relation attribute value:
See Relations for more info.
Activity​
Any events related to the entity are stored in an append-only Activity feed.
Each activity item contains a description of the activity, the caller and details about any operations touching the data of the entity.