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Journey Builder

[API Docs]

To create delightful, easy-to-use journeys for end customers and partners, epilot provides a Flexible Journey Builder interface.

The Journey Builder is a WYSIWYG editor interface that allows you to build and edit your Journey using Steps and Blocks.

Journey Builder Overview

Embedding Journeys​

Journeys can be shared within the epilot portal to other users or embedded to 3rd party websites using a script snippet.

Script snippets for embedding can be generated directly from the Journey Builder:

Embedding Configuration

Journey Submissions​

Journeys built using the Journey Builder always create Submission entities when a user completes them.

Automation and Entity Mapping are then used to create further business objects and automate the process of handling requests, opportunities or orders.

The Journey Builder provides helpful templates and default configuration to create useful post-Journey automations.